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Solutions Overview

 

Using SimpleFeed, marketing departments easily improve customer communications.

SimpleFeed is the simplest and most effective way to keep the lines of communications open, honest and generating revenue -- whether the goal is to sell additional products and services to existing customers, acquire new customers, or improve customer retention.

The Marketing Challenge

The Simplefeed Solution

 

Increase Sales to Existing Customers

 
Generate new business by effectively marketing to your installed base
Expand the use of products or service to increase revenue and lockout competitors
Lower the cost of subsequent sales
Raise the lifetime value of a customer
 
Give customers the choice of what interests them and the ability to review it at a convenient time
Tailor communication to encourage specific customer action
Instantly measure the results
Quickly modify, as necessary
 

New Customer Acquisition

 
Improve methods of acquiring new customers
Capture leads that would otherwise be lost
Shorten sales cycle
Educate customers on your product offerings
Offer prospects relevant information on specific products and services
Communicate with prospects wary of providing personal data (which are otherwise lost)
Dramatically increase opt-in rates
Get more candid and honest responses
Demonstrate respect for privacy
 

Increase Customer Retention

 
Continuously communicate the value of your offering
Deliver content that is relevant, beyond mass email
Instantly responding to competitive threats
Provide a persistent communication channel customers like
Receive more attention since customer decide what is relevant
Keep customers constantly informed of product/service updates, improvements
Get more candid and honest responses
Instantly update content with no IT support
 

 

 

 

The Marketing Challenge

Traditional customer programs aren’t as effective as you’d like

  • Email is increasingly ineffective and often annoying
  • Telemarketing is invasive and often gets blocked
  • Advertising is expensive, easy to ignore and difficult to measure
  • Face-to-face meetings just don’t scale
  • Website alone is no longer enough to ensure customers will regularly return

The Simplefeed Solution

SimpleFeed is a newest, best way to communicate with customers

  • Give customers a choice of the information they want
  • Increase opt-in rates, since no e-mail address required
  • Lower costs of marketing programs
  • Create a more persistent presence for your company & programs
  • Provide measurable results
  • Easy to add, delete, modify new programs
  • Requires no IT support